Unlock 10% of Your ARR Hidden in
Post-Sales Revenue
Turn your Customer Success function into a revenue engine—no hiring,
no reorg, just better conversations and proactive systems.
What We Do
We help post-Series A SaaS companies maximize revenue from the customers they already have. Clients come to us when they’re:
- Struggling with retention
- Seeing flat expansion despite hiring more CSMs
- Stuck in reactive mode
- Watching sales get dragged back in after the deal closes
We run a 2-week revenue audit that identifies missed revenue and gives you a step-by-step playbook for fixing it.
Our Process
Step 1: Revenue Audit
We assess your Customer Success engine across five core dimensions—spotting friction, churn risk, and hidden expansion potential.
Step 2: Custom Playbook
You'll receive a tailored roadmap with your specific gaps, opportunities, and the system upgrades needed to scale CS revenue.
Step 3: Support That Fits You
Whether you want high-level strategy, hands-on execution, or something in between—we offer flexible implementation options.
The Guarantee
If we don’t uncover at least 10% of your ARR in missed revenue opportunities, you don’t pay.
Who This Is For
This offer is designed for SaaS companies who:
- Have 50–500 employees
- Are based in the US or Canada
- Are Series A–C funded
- Already have a Customer Success team in place
- Are ready to treat CS as a growth function—not just support
