Turn Customer Success Into a Revenue Engine
We help SaaS companies solve costly post-sale problems—like churn, poor onboarding, and stalled expansion—through focused engagements that deliver measurable outcomes.
🔥 Strategic Sprint
Most Popular
3-month engagement • Outcome guaranteed
Solve a specific post-sale revenue problem—churn, expansion, poor onboarding, etc.—with a structured sprint built around measurable results.
You get:
- A custom playbook tailored to your issue
- Weekly working sessions and async collaboration
- System setup, templates, messaging, and automation
- A guaranteed improvement tied to your objective (or your money back)
Most clients recapture 10%+ of ARR from one interaction. Designed for impact, not overhead.
🧠 Strategic CS Consulting
Most Affordable
Advisory only
Need a second brain for your CS org? This low-touch option gives you access to high-trust guidance—without deliverables or systems work.
Includes:
- Bi-weekly strategic calls
- Unlimited async feedback
- Real-time coaching for founders or CS leads
Great for early-stage teams or those who want help thinking through what comes next.
🏗️ CS Org Build
System Design + Hiring
One-time + retainer engagement
You know you need Customer Success—but you don’t have time (or budget) to hire an exec and build it all from scratch.
We design and build the entire function:
- CS org structure, metrics, and charters
- Role design, job descriptions, and hiring support
- Full system architecture for onboarding, expansion, renewal, and more
- Internal documentation, SOPs, and training materials
Designed for post-Series A teams who want to install a CS engine—fast.
👔 Fractional CS Leadership
Limited Availability
Need someone to own post-sale entirely—without hiring a full-time exec?
We step in as interim Head of CS and:
- Run the team and metrics
- Own outcomes across onboarding, adoption, retention, and expansion
- Collaborate directly with execs to evolve GTM strategy
Perfect for companies in transition, post-funding, or pre-hire.
Let's talk.
Every engagement starts with a quick consult to see if we’re a fit.