Customer Success Transformation Stories

Real results from real companies. See how we’ve helped organizations like yours transform their Customer Success function into a revenue engine.

We Fixed Onboarding, and Revenue Followed

How one ops team turned chaotic implementation into predictable activation—and regained millions in lost revenue Every year, Sales would...

How a Simple Survey Fix Recovered Millions in Revenue

A B2B SaaS company came to us with a quiet crisis. Their customer retention had dropped from 95% to...

Transforming Support Chaos into a Revenue Engine case study

The Challenge A century-old EdTech company lacked a formal Customer Success function. Their support team operated reactively, engaging only...

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